1. Protection of personal data
The Customer is informed and accepts that his/her personal data may be collected on the Site and used by COMPOZ PARFUM, which acts as data controller within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter “General Data Protection Regulation” or “GDPR”).
COMPOZ PARFUM undertakes to protect and ensure the security and confidentiality of the personal data of its Customers in accordance with the GDPR, in particular by taking all useful precautions to prevent such data from being distorted, damaged or accessed by unauthorized third parties.
In particular, Customers’ personal data may be transmitted to service providers and contractual partners who, as sub-contractors within the meaning of the GDPR, intervene and contribute directly to the management of the Orders and for whom it is absolutely necessary to access the personal data provided by the Customer during the creation and use of his Account (identity, postal address, telephone number, e-mail address). Subcontractors can only act on the instructions of COMPOZ PARFUM.
The personal data of the Customers are collected for the following purposes:
• the management of Orders and relations with Customers;
• to inform Customers about offers and commercial information related to the brand;
• the reinforcement and improvement of the communication of the Website and the brand by sending, in particular, newsletters, mobile push notifications and special offers according to the Customer’s preferences noted on the Website;
• the improvement and personalization of the services offered to the Customers;
• the respect of legal and regulatory obligations.
The Customer’s personal data is kept only for the time strictly necessary for the purposes previously stated.
In accordance with the GDPR, the Customer has the right to access, rectify and oppose personal data concerning him/her (hereinafter the “Data Protection Rights”).
In order to exercise one or more of the Data Protection Rights, the Customer must send a request by email or by mail to COMPOZ PARFUM Customer Service (firstname.lastname@example.org) or by writing to the following address indicating his surname, first name, email address and customer references: COMPOZ PARFUM Customer Service, 15 Rue Ruhmkorff 75017 Paris FRANCE.
Each request must be signed and accompanied by a photocopy of an identity document bearing the Customer’s signature and specifying the reply address.
The response to the request made on the basis of one or more Computer Rights and Freedoms will be sent within 2 months following receipt of the request.
The Customer may communicate to COMPOZ PARFUM specific directives in which he or she defines the manner in which he or she intends to exercise, after his or her death, the Computer Rights and Freedoms in accordance with the GDPR.
2. Commercial Offers and Newsletters
COMPOZ PARFUM is likely to send to the Customers information relating to the creations of the brand and commercial offers by mail, email, sms, telephone, mobile push notifications or via all the web spaces animated by COMPOZ PARFUM or any of its subsidiaries on social networks, subject to prior acceptance.
The Customer has at any time the right to oppose at no cost to these commercial prospecting mailings, by clicking on the link “unsubscribe” included in each email or by making the request to a store, via his internet account, by mail or by answering STOP by SMS.
3. Internet cookies
This “cookies” section allows you to find out more about the origin and use of navigational information processed when you consult our Site or COMPOZ mobile application and about the rights of users.
Thus, when consulting the COMPOZ PARFUM Site or COMPOZ mobile application, information relating to browsing may be recorded in “Cookies” files installed on the user’s terminal (computer, tablet, smartphone, etc.).
COMPOZ PARFUM issues these cookies to facilitate the user’s navigation on the Site. They may also be issued by the brand’s partners in order to personalize the advertising offer addressed outside the Site.
Cookies may be included in different areas of the Site or mobile application. These spaces may display on the user’s terminal advertising content from advertisers.
Only the issuer of a cookie is likely to read or modify information contained therein.
Cookies have a limited lifetime of 36 months after their first deposit in the user’s terminal equipment.
• Cookies issued by COMPOZ PARFUM
• The cookies that COMPOZ PARFUM installs on the user’s terminal, allow to recognize the browser used to connect to the Site.
COMPOZ PARFUM issues cookies with the following purposes:
• To establish statistics of frequentation (number of visits, pages viewed, abandonment in the ordering process, …) in order to monitor and improve the quality of its services.
• To adapt the presentation of its Site to the display preferences of the terminal.
• Memorize information entered in forms, manage and secure access to reserved and personal areas such as the customer’s account and shopping cart.
• Provide the user with content, including advertising, related to the user’s areas of interest and customize offers
• Third party cookies
When the user accesses the Site, one or more cookies from partner companies (“third party cookies”) may be placed on the computer via the pages of our Site or via content distributed in advertising spaces.
The cookies placed on the COMPOZ PARFUM Site by service providers that COMPOZ PARFUM uses to promote its activities and offers are intended to :
• identify the products consulted or bought on the Site in order to personalize the advertising offer addressed.
• send, if the user has authorized it when registering with these service providers, offers from the brand by email.
The cookies contained in the advertising spaces of the Site are intended to allow the establishment of statistics on the advertisements broadcast (number of displays, advertisements displayed, number of users having clicked on each advertisement, …).
However, COMPOZ PARFUM ensures that the partner companies process the information collected on the Site exclusively for the needs of COMPOZ PARFUM and in compliance with the RGPD law.
The user may refuse third party cookies by making the appropriate settings in his browser.
Choices regarding cookies
The user can configure his browser software so that cookies are saved in his terminal or, on the contrary, that they are rejected, either systematically or according to their issuer.
The user can also configure his browser software so that the acceptance or rejection of cookies is offered to him from time to time, before a cookie is likely to be recorded in his terminal.
Elements of configuration of the main browsers:
The user may at any time choose to block or deactivate these cookies by setting the Internet browser of his computer, tablet or mobile, in accordance with the instructions established by his Internet browser provider and appearing on the websites mentioned below.
For more information, the user may also consult the CNIL website and in particular the page: https://www.cnil.fr/fr/recommandation-sur-les-cookies-quelles-obligations-pour-les-responsables-de-sites-quels-conseils.
• On Mozilla Firefox :
Open the “Tools” menu, then select “Options” ; click on the “Privacy” tab and choose the desired options or follow this link: http://support.mozilla.org/fr/kb/activer-desactiver-cookies
• On Microsoft Internet Explorer :
Open the “Tools” menu, then select “Internet Options”; click on the “Privacy” tab then the “Advanced” tab, choose the desired level or follow the following link: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
• On Safari :
Choose “Safari > Preferences” then click on “Security”; In the “Accept Cookies” section choose the desired options or follow this link: http://support.apple.com/kb/index?page=search&fac=all&q=cookies%20safari
• On Google Chrome :
Open the configuration menu (wrench logo), then select “Options”; click on “Advanced Options” then in the “Privacy” section, click on “Content Settings”, and choose the desired options or follow the following link: https://support.google.com/chrome/answer/95647?hl=fr.
• On iOs :
The user can also type “cookies” in the “help” section of their browser to access the setting instructions.
COMPOZ PARFUM is in no way responsible in any way whatsoever for the content or operation of any of the social networks, including those that may be linked to the Site.